Anyone with a Humminbird using a navionics east region chip?

[Erie660]

I have a 787c2i and a 2008 navionics east chip and when I'm on St Clair I lose all the spot soundings when I try to zoom in on an area. I took my unit back to Bass Pro with the chip and it did the same in the units they had there. We tried a different 2008 chip and it did the same. It works everywhere but on LSC. There was a navionics rep at BPS and he could not get it to work. We tried it on the Lowrance units and it worked fine. The rep sent a report to Humminbird but I have not heard back from anyone yet and it has been over a month. Anyone else have this problem with a Humminbird unit? My unit is less than a year old. I like this unit but it's getting a little frustrating. Thanks

[bassfan586]

I just recieved a new unit from hummingbird (787 c2i)   I have the same problem.  Software is current too.  The refresh rate is bad as well.  I know what you mean about frustrating.  You zoom in and nothing is there.  I have the 2008 east chip as well.

[canvsbk]

yup - that's it

[Erie660]

I posted on the BBC boards and got a reply back from a Humminbird rep and he wanted to know if I had everything turned on to view the spot soundings and I do. I'm waiting to hear from Humminbird on the matter. If it's something that can't be fixed then I will get a Lowrance HDS. I just feel that after spending close to $700.00 for the 787c2i and chip it should work better than that. Hopefully it's an easy fix.

[Bender]

I am not sure what I did, but mine was not working at first either with a 997. I really can't remember what I changed but it was some setting to show more detail I think. I was so angry about it not working I emailed Navionics. Basically they said that all the chips have the same maps of LSC and they are only rated to zoom down to 1/2 NM. Some units allow "Overzoom" and some don't, which lets you zoom in closer without showing additional information.

[Erie660]

Mine will only zoom down to 0.5sm on LSC which is not even over zoom. If I go to the Lake Erie map I can over zoom down to 50 feet and still see the depth numbers. I got a reply back from Humminbird and they are looking into it.