Lowrance Customer Service

[yukonjack2]

Guys - some critical info you need if you own a Lowrance unit and need customer service.  It has been a nightmare summer with my electronics - my 332 puked in june, and its been back and forth with units and accessories to ge the system to work - not that they have not tried, but has anyone tried to call into the 800 phone number?  get ready for hold times over an hour.  Anyhow, the person to reach is Linda Colt at Linda.Colt@navico.com.  She responds quickly and goes the extra mile to mkae things right for you.  It may take a day or two for her to get back to you, but its highly worth it.  Kudos to Linda and the CRS team at Lowrance for gettign me fixed up.

Jack

[Revtro]

A friend of mine also told me to contact her when I had my unit die.  She was on the ball and handled things perfectly and quickly.  She was extremely helpful.

[MBell]

Similar experience with lowrance, hard to get through but once I did they took care of me.  I had a new unit in 2 days.  I waited on the 800 number for about and hour as well, but it was worth it. 
-Matt

[DDBethke]

There is no doubt Linda is the Best!

I will always buy Lowrance Products because of the Customer Service...